Privacy Policy

Last Updated: May 2026

At The Urbanzari, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency about how your data is collected, used, stored, and shared.

This Privacy Policy explains how your personal information is collected, used, and disclosed when you visit, interact with, or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect different types of personal information to provide a smooth shopping experience.

Personal Information You Provide

We may collect the following details when you place an order, contact us, subscribe, or create an account:

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through payment providers)
Order history and purchase preferences
Communication details when contacting customer support

Automatically Collected Information

When you browse our website, certain information may automatically be collected, including:

IP address
Browser type and device information
Pages visited
Time spent on pages
Referral source
Shopping activity and website interactions

This information helps us improve website performance, customer experience, and marketing efforts.

2. How We Use Your Information

The Urbanzari uses your information to:

Process and fulfill orders
Provide customer service and support
Send order confirmations and shipping updates
Improve website functionality and shopping experience
Respond to inquiries and requests
Prevent fraudulent activity
Personalize recommendations and promotions
Send newsletters or marketing emails (only when you opt in)

3. Payment Information

We do not directly store your payment details.

Payments made on The Urbanzari are securely processed through trusted third-party payment gateways. These providers use industry-standard encryption and security measures.

Your financial information is protected by secure payment processing systems.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Keep items in your cart
Understand user behavior
Improve website performance
Deliver personalized advertisements

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share your data with trusted service providers only when necessary to operate our business, including:

Payment processing providers
Shipping and courier partners
Website hosting and technical support services

These third parties only receive the information required to perform their services.

6. Data Security

We follow standard security practices to protect your information. This includes secure servers, encrypted payment gateways, and restricted internal access to customer data.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request details about how your data is used

To make a request regarding your information, contact us using the details below.

8. Marketing Communications

If you subscribe to our emails or promotional updates, we may send:

Product launches
New collection announcements
Exclusive offers
Seasonal promotions
Fashion inspiration and updates

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

9. Third-Party Links

Our website may contain links to external websites or platforms.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their privacy policies before providing personal information.

10. Children’s Privacy

The Urbanzari does not knowingly collect personal information from individuals under the age of 13.

If you believe a child has provided personal information on our website, please contact us so we can remove the information.

12. Changes to This Privacy Policy

The Urbanzari may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes.Any updates will be posted on this page with a revised effective date.We encourage customers to review this page periodically.